Streaming Class FAQs
How do I install Zoom to take the YHC Streaming Classes
Click here to view instructions on how to install Zoom.
How do I log into MindBody to access Streaming Classes
What do I do if I can't solve my problem?
Can I enter a streaming class after it's already begun?
Yes. You can join at any time prior to or after the class has started, that you've pre-registered for.
How can I inform the instructor if I can't hear them or their video isn't displaying? (i.e., it's not a problem from my end)
Click on the icon labeled "Participants" at the bottom center of your PC or Mac screen, or phone.
Can I practice with my child/spouse/BF/GF without paying for/signing in two people?
Yes, and please keep in mind the CDC guidelines for social distancing, especially if they have been out of the house.
How can I give the teacher feedback?
Can I leave a class early if something comes up?
Yes, you can leave the class as you need. If you intend to return after you leave, keep your device on and connected to the class and drop back in when you're ready. Please make sure your mic is on mute until the end when the teacher or class facilitator unmutes you.