Mobile App frequently asked questions
When I try to book a class the (which app?) app asks me to make a purchase.
Logout/Login in the YHC branded mobile app.
When I try to sign up for classes in the future, the app says that the sign-up is closed.
Sign ups for in-studio and outdoor classes can be made on week in advance. If todays Saturday and the class is next Sunday, pre regisration will open on Sunday.
Standard Troubleshooting
- Be certain that you can login to MindBody from the website.
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Reboot your mobile device. -
Log out & Log In to your account. -
Clear your cache: -
- Android -
- iPhone -
When requesting support remember to: Describe which app you are using to book a class. YHC Branded app, Mindbody.io, Mindbody site, YHC site. -
Only use one name to register for classes.